The implementation of the Community Score Card (CPC) began this Tuesday, May 7, in the district of Mandimba, Niassa province. This is a community-based participatory monitoring and evaluation tool that allows citizens to assess the quality and performance of public services, based on a scoring system in the form of a card.
The inaugural event took place at Musserepa Primary School, where the citizens taking part in this activity to monitor and evaluate the quality and performance of public services showed little satisfaction with the sanitation of their surroundings.
Other indicators with unsatisfactory scores are related to the permanence of pupils in school, the permanence of teachers in school, the participation of the School Council in the management of the school and Direct Support to Schools (ADE) funds, and the lack of classrooms.
The CPC tool has the advantage of informing community members about the services available and their rights; of asking community members for their opinions on the degree of access and quality of the services provided. The CPC also creates the opportunity for direct dialogue between public service providers and the community, bringing the parties closer together.
The implementation of the CPC is part of the activities of the Pro-Civic and Human Rights Project, implemented by the CESC with the support of the Finnish Embassy in Mozambique.
